FAQs
Do you need help finding the right product, or do you have questions about the delivery time? Here we have compiled the most frequently asked questions from our customers for you.
Please compare your required part number with the "Manufacturer part no" and, if specified, with the "Other manufacturer part no" in the item description. If the part number (or one of the part numbers) matches 100%, then the spare part fits your vehicle. The spare part numbers in the item description under "Similar no" (if specified) should be treated with caution if they match! Often a fitting accuracy is not given here!
If the spare part is marked as used in the item description under technical and optical condition, then the spare part is in good and working condition! Good conditions are not highlighted, but we still offer them under used. In order to get a better overview, we have divided the conditions into 5 categories for you:
- NEW
- In mint condition
- Used
- Slightly damaged
- Damaged
Yes! The shipping costs are calculated based on the volumetric weight. In the case of a bulk order, the total dimensional weight of the products is calculated automatically and you only pay the shipping costs for the calculated dimensional weight. Depending on the place of delivery, you can save considerable shipping costs and do something good for the environment. You can find more questions and answers about shipping in the Shipping Policy.
You can find out the delivery times communicated by our shipping company at checkout before paying. Since we deliver to over 200 countries, we can only give you approximate delivery times in the Shipping Policy. If the delivery destination is outside the EU, additional days for customs must be planned. You can find more questions and answers about shipping in the Shipping Policy.
The shipping costs can be found in the item description under Shipping. In some countries, you also have the option of selecting other shipping companies at different conditions in the checkout area. In rare cases, the shipping costs in the checkout area may vary slightly. You can find more questions and answers about shipping in the Shipping Policy.
Usually yes, please contact us with your delivery address and the desired product. We will do our best to process your request as quickly as possible and to find a suitable delivery service for you. You can find more questions and answers about shipping in the Shipping Policy.
Yes, please send us an inquiry with the desired product and your delivery address. You can find more questions and answers about shipping in the Shipping Policy.
Yes, you can find more questions and answers about shipping in the Shipping Policy.
Collection is only possible by arrangement at our subsidiary in Hungary. In this case, however, Hungarian VAT of 27% must be added to the sales price. Start a request for collection now and name the desired product(s) with the article no(s).
We offer the following payment options:
- Paypal
- Wire transfer
- Cash on pickup
Please note that you will receive your invoice from us in PDF format via email.Please check your e-mail inbox and, if necessary, your spam folder. Saving on consumables such as paper and ink/toner saves valuable environmental resources. In addition, you no longer have to worry about storing, filing and searching for your invoice.
Unless otherwise stated, all products offered here are available for immediate delivery!
According to our Return Policy, you have the right to return the goods to us within 30 days of receipt. You can find more information about returns here. For returns please contact us!
According to our Return Policy, you have the right to return the goods to us within 30 days of receipt. You can find more information about returns here. For returns please contact us!